Tebixa Technologies – Terms And Conditions Of Services
1. STANDARD TERMS AND CONDITIONS
These are the standard terms and conditions for Website Design and Development, App Development, Hosting Service, Social Media Marketing, Google Ads Marketing, SEO Services And Also Graphics Design Works ; undertaken by “Tebixa Technologies” herein referred to as “Tebixa” for its clients.
We (and any subcontractors/ re-sellers we engage) agree that we will not at any time disclose any of your confidential information to any third party.
3. OUR FEES AND DEPOSITS
A 50% Deposit / Advance Payment Of the total Project Cost Payable under our proposal is due immediately upon you instructing us to proceed with the website design and development work. The remaining 50% shall become due when the work is completed to your reasonable satisfaction. We reserve the right not to commence any work until the deposit has been paid in full. The 50% deposit of advance paid is NON refundable as we book the domain, Hosting And Start Working on Project .
We are pleased to offer you the opportunity to make revisions to the design. However, we have the right to limit the number
of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification. Our website development phase is flexible and allows certain variations to the original specification. However any major deviation from the specification will be charged as per the variations.
5. Hosting Limitations (Free / Tier Usage Policy):
Tebixa Technologies (We) Provide Free Tier Hosting For 1 Month From the Date Of Website Development, During This 1 Month Free Tier Period We Developed The Website And Deliver. However In Rare Scenarious Some Projects takes More Then 1 Month To Complete the Development, For Such Project We extend the Free Tier Hosting Upto The Development Gets Complete .
For Example: You Placed an Order on 01.01.2020 To Develop a Website , So The Free Tier 1 Month Hosting Will Be Available For You Upto 30 Days (30.01.2020) . Normally Website Are Deleivered Within 5-7 Working Days , So you Can use The Free tier 1 Month Hosting Upto The Free Tier Expiry Date .
Our Free Hosting Includes The hosting Plan Name (Tebixa WH2) In Which 150 GB SSD Storage, 10 Domain Name, Unlimited Bandwidth , Unlimited Email Accounts And Cpanel Aceess is Included , Full Package details Available here: Check Here . Once The Free Tier Hosting is complete you Can Renew The Same Plan Or You can Upgrade To the Other Hosting Plans Available At Tebixa .
If You Want To Host Your Website With Other Hosting Provider , We Will Allow You , But You Need To Migrate Your Website to the Other Hosting Provider Cpanel , During The Free Tier Period . Once The Free Tier Period Is Complete You Will Need To Renew And Activate The Cpanel to Migrate To Other Hosting Provider .
6. PROJECT DELAYS AND CLIENT LIABILITY
Any time frames or estimates that we give are contingent upon your full co-operation and complete and final content in photography for the work pages. During development there is a certain amount of feedback required in order to progress to subsequent phases. It is required that a single point of contact be appointed from your side and be made available on a daily basis in order to expedite the feedback process.
7. APPROVAL OF WORK
On completion of the work you will be notified and have the opportunity to review it. You must notify us in writing of any unsatisfactory points within 24 Hours of such notification. Any of the work which has not been reported in writing to us as unsatisfactory within the 24 Working Hours review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected and the contract will be deemed to have been completed and the 50% balance of the project Price will become Due.
Upon completion of the 24 Hours review period, we will invoice you for the 50% balance of the Project. In case the client cancel the project without valid points and against agreement there will be legal proceedings as per Section 138 and 42A of the IT Acts, 2007.
Once you have paid us in full for our work we grant to you a license to use the website and its related software and contents for the life of the website provided regular renewal of subscription is done on or before expiry of the term. By Default we use PHP Framework – WordPress for the website development.
Note: Upto 12 Months of Services Website Development, you cannot transfer the website to another server company or server provider, the data should be bounded within Tebixa Servers as Per EU Data Protections Act.
To the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements or representations whether express, implied, statutory or otherwise (other than the express provisions of these terms and conditions) relating in any way to the services we provide to you are excluded. Without limiting the above, to the extent permitted by law, any liability of Tebixa under any term, condition, warranty or representation that by law cannot be excluded is, where permitted by law, limited at our option to the replacement, re-repair or re-supply of the services or the payment of the cost of the services that we were contracted to perform.
11. CROSS BROWSER COMPATIBILITY
By using current versions of well supported content management systems such as “Wordpress”, we endeavor to ensure that the web sites we create are compatible with all current modern web browsers such as the most recent versions of Internet
Explorer, Firefox, Google Chrome and Safari. Third party extensions, where used, may not have the same level of support for all browsers. Where appropriate we will substitute alternative extensions or implement other solutions, on a best effort
basis, where any incompatibilities are found.
12. SUPPORT (AFTER SALES ) GUIDELINESS
Tebixa Will Provide You After sales Support Such as Technical Support, Maintenance Support And All Means Of Suppport to Customers Via Support Ticket, Live Chat At Website , And Phone Call Support. Support Over Phone Call And Live Chat Are Available From 9:00 Am to 9:00Pm (IST) Monday To Saturday . However Our 24 Hours Are Availble Through Support Ticket , To Get The 24 Hours Support At Any Time , You Will Need To Login To Your Tebixa Account And Raise A Suuport Tikcet And Our Executives Will Reply To Your Tickets As Soon As Possible.
13. SUPPLY OF MATERIALS (CONTENT)
You must supply all materials and information (Copyrighted Content) required by us to complete the work in accordance with any agreed specification. Such materials may include, but are not limited to, photographs, written copy, logos and other
printed material. If any delay in supplying these materials to us which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount. Also If any content provided by you breaks the
copyrighted rules as mentioned in the The Copyright (Amendment) Act, 2012; then we would remove the content from website without any prior notice.
For Ecommerce Websites , Payment Gateway is Integrated for Free, However The Approval of Payment Gateway With Partners Banks are Not Included in the technical integration , and Approval of Gateway Costs Rs 4222/- Extra Which Includes Approval of Gateway, Preparation Of Documents, SDK’s.
13. WARRANTY BY YOU AS TO OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS
You must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trade marks, or any other material that you supply to us to include in your website or web
applications. You must indemnify us and hold us harmless from any claims or legal actions related to the content of your website.
14. SEARCH ENGINES
We do not guarantee any specific position in search engine results for your website. We perform basic search engine optimization according to current best practice.
You are responsible for maintaining your own backups with respect to your website and we will not be liable for restoring any client data or client websites except to the extent that such data loss arises out of a negligent act or omission by us.
16. OWNERSHIP OF DOMAIN NAMES AND WEB HOSTING (FILES)
We would book the domain name on your behalf and at any point in time you feel to move out for any reason we would do it in reasonable time and our transfer process is automated, fast and risk-free, so there’s nothing to worry about. And that means that moving your domain/ hosting (files) to any other service provider happens mostly in the background, leaving you with more time to work on your next big thing. Also the transfer happen, when you have no outstanding dues.
17. GOVERNING LAW
The agreement constituted by these terms and conditions and any proposal will be construed according to and is governed by the laws of Kolkata, West Bengal jurisdiction only. You and Tebixa submit to the non-exclusive jurisdiction of the courts in and of Kolkata in relation to any dispute arising under these terms and conditions or in relation to any services we perform for you.
18. Policy updates
Tebixa is permitted to revise these Terms of conditions/ services at any time as it sees fit, the orders taken prior to update of terms of conditions will also come under new terms of conditions (If you think the changes made will affect your projects, you need to update us within 10 days of terms of conditions being updated). And by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.
Last Updated On: 01- January-2020